FAQs
Care Information:
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It is best to hand or machine wash cool on the gentle cycle.
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Tumble low heat or hang dry.
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A warm iron presses the garments out quickly & beautifully.*If you prefer to dry clean, please note some cleaners use solvents that effect the color
Shipping:
If your item is in stock, it will ship as soon as the order is received and usually within 2 days.
- Please allow up to 9 weeks for pre-orders & made to order custom items.
- For all inquiries, email info@suesartor.com.
- Expedited shipping is available at checkout.
- Please note, UPS does not deliver on Saturdays.
International Shipping & Returns:
We are happy to offer international shipping at checkout.
- Customers are responsible for international duties. Duty cost are determined by country and are out of our control.
- Shipping costs and duties are non-refundable, and we do not provide return labels for international orders at this time. We are happy to accept an international return; however, customer is responsible for return shipping fees.
Wholesale Inquires:
Any inquiries of wholesale buying or Pop-Up event information please reach out to shop@suesartor.com.
Promotions:
FINAL SALE items are not eligible for discount or promo codes. Only full price items are eligible for discount and promo codes.